The CFPB is monitoring financial institutions’ use of chatbot technology to ensure consumers receive timely and reliable support from their providers
FTC Sends Refunds to Consumers Harmed by False Made in USA Claims by Cycra
Archive for Supervision
Today, the CFPB is releasing our updated Mortgage Servicing Examination Procedures, providing transparency to stakeholders about how we do our work
The CFPB’s supervisory activities may help entities identify issues before they become systemic or cause significant harm
Today, we finalized changes to our procedural rule related to nonbank supervision based on a risk determination
Banks and credit unions heavily rely on fees from overdrafts and non-sufficient funds transactions
When you dispute credit information with your bank or other furnisher, you should get a clear and understandable response stating a result
The CFPB examines financial companies for compliance with Federal law, to protect consumers and maintain well-functioning markets
The CFPB is taking action against private student loan servicers that fail to live up to their promises
The Division of Supervision, Enforcement, and Fair Lending is taking action against sloppy servicing practices that cause consumer harm, such as unfair practices that may occur when add-on products terminate
The Consumer Financial Protection Bureau (CFPB) announced today that it will extend the deadline for the public to share input and stories on their experiences with exploitative junk fees through April 11, 2022
