Archive for Policy and compliance

The CFPB works to protect servicemembers in the financial market, engage military stakeholders, and monitor the market to identify risks to servicemembers, veterans, and military families

See the full post at consumerfinance.gov

When landlords use information from a rental background check that qualifies as a “consumer report” against a tenant, they are required to tell the tenant of their decision and how to contact the company that created the background check

See the full post at consumerfinance.gov

The foreclosure crisis was an important catalyst for the creation of the Consumer Financial Protection Bureau

See the full post at consumerfinance.gov

The CFPB is working to accelerate the shift to open banking through a new personal data rights rule intended to break down these obstacles, jumpstart competition, and protect financial privacy

See the full post at consumerfinance.gov

The CFPB is monitoring financial institutions’ use of chatbot technology to ensure consumers receive timely and reliable support from their providers

See the full post at consumerfinance.gov

Today, the CFPB is taking another step toward ensuring accountability for automated decision models, sometimes marketed as artificial intelligence (AI)

See the full post at consumerfinance.gov

This week, we filed a Statement of Interest to protect people from discriminatory targeting

See the full post at consumerfinance.gov

The CFPB and the FTC want to hear about challenges you’ve faced because of rental background checks

See the full post at consumerfinance.gov

Today the CFPB finalized an update to our procedural rule regarding administrative adjudication

See the full post at consumerfinance.gov

We requested information from the largest credit card companies about why actual payment information has largely gone missing from the nationwide consumer reporting system

See the full post at consumerfinance.gov