The CFPB is monitoring financial institutions’ use of chatbot technology to ensure consumers receive timely and reliable support from their providers
FTC Announces Tentative Agenda for May 23 Open Commission Meeting
Archive for Financial service providers
The CFPB is seeking additional public input on companies’ acceptable use policies and their use of fines, liquidated damages provisions, and other penalties
Hoy, hemos anunciado la reapertura por 30 días del plazo para recibir comentarios del público y hemos agregado nuevas preguntas, sobre las plataformas de pago de las compañías “big tech
Lenders must ensure all borrowers have equal access to available reconsideration of valuation processes
Innovations across the payments ecosystem are transforming how people access financial products and services
Whistleblowers can help the CFPB protect consumers and support the rule of law
Banks and credit unions should ensure you’re getting timely responses to your banking questions
When you dispute credit information with your bank or other furnisher, you should get a clear and understandable response stating a result
Financial institutions have responsibilities to serve their communities, including communities that predominantly speak languages other than English
The CFPB is taking action against private student loan servicers that fail to live up to their promises
