Archive for Consumer complaints

Consumer complaints about financial products and services provide real-time insights into what individuals and families are experiencing in the financial marketplace

See the full post at consumerfinance.gov

New Mexicans submitted complaints about credit reporting, debt collection, and other products

See the full post at consumerfinance.gov

La gente de New Mexico nos envió quejas sobre informes de crédito, el cobro de deudas y otros productos

See the full post at consumerfinance.gov

The CFPB is monitoring financial institutions’ use of chatbot technology to ensure consumers receive timely and reliable support from their providers

See the full post at consumerfinance.gov

The CFPB is working with municipal and county governments to identify and address financial harm to their constituents

See the full post at consumerfinance.gov

Last week, we published the three millionth complaint on the CFPB complaint database

See the full post at consumerfinance.gov

Esta semana hemos alcanzado los tres millones de quejas contenidas en nuestra base de datos pública

See the full post at consumerfinance.gov

People dealing with frequent overdraft fees may face a difficult and expensive uphill climb

See the full post at consumerfinance.gov

A CFPB report revealed that the NCRAs have largely relied on vague, unhelpful form letters in response to consumer complaints filed with the Bureau

See the full post at consumerfinance.gov

Consumers told us how credit reporting errors affect their lives

See the full post at consumerfinance.gov