The CFPB is monitoring financial institutions’ use of chatbot technology to ensure consumers receive timely and reliable support from their providers
FTC Sends More Than $5 Million in Refunds to Consumers Harmed by Bogus Credit Repair Scheme
The CFPB is monitoring financial institutions’ use of chatbot technology to ensure consumers receive timely and reliable support from their providers
As a result of the CFPB’s enforcement action against Wells Fargo Bank, customers of its auto loan, mortgage, and banking businesses could expect to receive payments that help make up for the bank’s illegal practices
Innovations across the payments ecosystem are transforming how people access financial products and services
This blog post examines recent changes in overdraft and NSF fee revenues reported in call reports to understand how announced changes in overdraft policies affected these revenues
Banks and credit unions should ensure you’re getting timely responses to your banking questions
The CFPB is working to identify and address the financial needs of immigrant consumers
This week, we filed a friend-of-the-court brief to protect borrowers’ rights under federal law to obtain vital information about their mortgage loans from servicers
People dealing with frequent overdraft fees may face a difficult and expensive uphill climb
The Consumer Financial Protection Bureau (CFPB) announced today that it will extend the deadline for the public to share input and stories on their experiences with exploitative junk fees through April 11, 2022
As the economy recovers from the global pandemic, American families and businesses are experiencing higher prices