Archive for Mortgage Servicing

As companies are stopped from charging illegal junk fees, people are facing new risks as companies experiment with sketchy fee tactics, which are themselves also often illegal

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The CFPB filed an amicus brief to help ensure that mortgage servicers acting as debt collectors don’t improperly charge fees that prevent consumers from shopping around

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The CFPB approved a rule to address the current and future applications of complex algorithms and artificial intelligence used to estimate home values

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As interest rates increased in 2022, the number of refinance mortgage originations declined, with cash-out refinances becoming a larger share of all refinances

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A new analysis from CFPB researchers finds that the majority of mortgage borrowers in forbearance during COVID-19 have since become current on their loans

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The foreclosure crisis was an important catalyst for the creation of the Consumer Financial Protection Bureau

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A commonly used interest rate index officially ends on June 30, 2023

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Mortgage servicers have direct communication with homeowners

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Today, the CFPB is releasing our updated Mortgage Servicing Examination Procedures, providing transparency to stakeholders about how we do our work

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This week, we filed a friend-of-the-court brief to protect borrowers’ rights under federal law to obtain vital information about their mortgage loans from servicers

See the full post at consumerfinance.gov