Archive for Consumer Response

May
31

A snapshot of complaints made by older consumers

by gypsy

The May 2017 Monthly Complaint Report summarizes
the complaints submitted by people age 62 and older

See the full post at consumerfinance.gov

0 Categories : CFPB, Complaints, Consumer Response, Data, research & reports, Older Americans
Apr
3

Understanding Consumer Experiences: Insights from CFPB’s 2016 Consumer Response Annual Report

by gypsy

We recently published our
Consumer Response Annual Report, which provides an overview of the complaints
we received in 2016

See the full post at consumerfinance.gov

0 Categories : Auto loans, Banking, CFPB, Checking, Complaints, Consumer Response, Credit cards, Credit report, Data, Data, research & reports, Debt collection, Money transfers, Mortgages, Payday loans, Student loans
Apr
8

You have the right to talk to a real person

by Chris Johnson

When you have an issue with a financial product or service, you have the right to have your complaint heard and responded to

See the full post at consumerfinance.gov

0 Categories : CFPB, Consumer Response
May
18

Consumer advisory: Fact-check your specialty consumer report

by Jonah Kaplan

You probably already know that when you apply for a loan, many lenders will get information about your credit history from one of the big three consumer reporting agencies (Equifax, Experian and TransUnion)

See the full post at consumerfinance.gov

0 Categories : CFPB, Consumer advisory, Consumer Response, Credit scores
Mar
19

Your complaint is more than data—it’s your story

by Richard Cordray

Since we started accepting complaints in July 2011, we have handled more than 550,000 from people all over the country about problems in the financial marketplace

See the full post at consumerfinance.gov

0 Categories : CFPB, Complaints, Consumer Response, Featured
Jul
17

Live from El Paso!

by CFPB Web Team

Today, we held a field hearing on consumer complaints in El Paso, Texas

See the full post at FDIC.gov

0 Categories : CFPB, Complaints, Consumer Response, Featured, Livestream

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