Several weeks ago, we issued a market-monitoring inquiry into “buy now, pay later” (BNPL) products and business practices
Archive for Info for consumers – Page 10
Consumers told us how credit reporting errors affect their lives
Holiday shopping season is here
A review of our 2021 supervision activities revealed unfair acts and practices, and other violations, by mortgage servicers
If you have an adjustable-rate mortgage, reverse mortgage, HELOC, student loan, or credit card, your interest rate may be based on the LIBOR index, which is being discontinued
The CFPB Ombudsman’s Office shares its FY2021 Annual Report
On November 30, 2021, the Debt Collection Rule became effective
This October 14th is Annual Ombuds Day, meant to increase awareness and help educate about the ombudsman profession
If you have a mortgage backed by HUD/FHA, USDA, or VA and are struggling to make payments due to the pandemic, you can request initial forbearance anytime during the COVID-19 National Emergency
Many federal student loan borrowers will have their loans transferred to a new servicer
