A review of our 2021 supervision activities revealed unfair acts and practices, and other violations, by mortgage servicers
A review of our 2021 supervision activities revealed unfair acts and practices, and other violations, by mortgage servicers
A new Request for Information will help inform a review of the FDIC and OCC’s Bank Merger Act policies
If you have an adjustable-rate mortgage, reverse mortgage, HELOC, student loan, or credit card, your interest rate may be based on the LIBOR index, which is being discontinued
The CFPB is required to publish a new strategic plan that communicates the Bureau’s mission, strategic goals, and objectives for the next five years
The CFPB Ombudsman’s Office shares its FY2021 Annual Report
On November 30, 2021, the Debt Collection Rule became effective
We’ve issued additional guidance to staff reminding them to report ethics violations, such as suspicious communications and activity by former employees to agency officials
This October 14th is Annual Ombuds Day, meant to increase awareness and help educate about the ombudsman profession
Today, I was sworn in as Director of the CFPB
If you have a mortgage backed by HUD/FHA, USDA, or VA and are struggling to make payments due to the pandemic, you can request initial forbearance anytime during the COVID-19 National Emergency